Orders, Shipping, and Financing
- Track My Order
- Payment Plans - Affirm
- Shipping Rates + Delivery Times
- How do I change or edit my order?
- What methods of payment do you accept?
- I forgot to enter in my discount code. What should I do?
- I have multiple discount codes. Can I use them all on my order?
- Do you allow for store pick-up at your Emeryville office?
- I need to change the address on my order.
- Are your payment plans U.S. only?
- How do I cancel my order?
- Price Adjustments
Warranty and Returns
How Do We Compare to Other Kayaks?
Store Locator + Demo or Rental Options
Repairs, Replacements, and Kayak Care
All Oru Kayak Models - FAQ
- 2018 and 2019 - Beach LT, Bay ST, Coast XT, Haven, Inlet
- 2014 through 2017 - Older Models
- How do I know which boat model I have?
- Common Assembly Questions
- How does the Beach LT compare to the Inlet?
- What's the difference between the Bay, Bay +, and Bay ST?
- How do I install thigh braces on my Coast?
- How do I correctly close the end straps on my boat?
Oru Accessories - FAQ
Unpublished Invisible Collection
- Assembly Guides, Videos, and Manuals
- Which Model is Right for Me?
- Beach LT 2017
- When are you planning on developing a pack for the Haven?
- I'm a tall paddler. Which one should I choose?
- I'm a beginner kayaker. Which model should I choose?
- What happens if I develop a hole or damage in the hull of my boat?
- How do I replace a bulkhead channel?
- Beach LT 2015/2016
- Bay + 2015/2016
- Bay + 2015/2016
- Beach LT 2018/2019
- Bay ST 2018/2019
- Coast XT 2018/2019
- Haven 2019
- Inlet 2019
- Bay 2015/2016
- Coast XT 2017
- Coast + 2015/2016
- Coast 2015/2016
- Original Bay 2014
- How do I carry the PFD with the Inlet pack?
- How to replace a strap using a tri-glide
- How to replace your handle rivets on Bay/Coast floorboards
- How to set the cockpit buckle for the Beach LT
- How to set the fairings for the Beach LT, Bay ST, and Coast XT
- How to replace a coaming latch for the Bay ST and Coast XT
- How to set the tension strap for the Bay ST and Coast XT
- How to set the tension strap for the Inlet and Beach LT
- Bay ST 2017